Learning Path

Service Manager Onboarding

Here's what you'll learn:

The technology and tools used by OneWater Marine to streamline your work
Standard processes and best practices for OneWater Marine service managers

Enroll in this learning track and beging your journey to improving your skills.

1 Lessons

The Customer Experience

3 Lessons

F.O.R.M.A.T.

1 Lessons

Lightspeed App Overview

1 Lessons

Lightspeed Service Connect

1 Lessons

Lightspeed Learning Enrollment Link

1 Lessons

Removing/Reversing a Sublet in Lightspeed

1 Lessons

Service Advisors: Daily, Weekly, and Monthly Responsibilities

2 Lessons

Service Advisors: Greeting and Interviewing a Customer

1 Lessons

Completing a Boat Check-In

25 Lessons

Service Advisors: Creating a Repair Order

1 Lessons

Service Advisors: Workflow

2 Lessons

Service Advisors: Customer Communication Tips

2 Lessons

Service Advisors: Completing a Final Inspection

2 Lessons

Service Advisors: Selling Additional Products and Services

4 Lessons

Dealer-Added Options

2 Lessons

CSI Survey Process and Best Practices

1 Lessons

How to Properly Hook a Trailer to a Tow Vehicle

4 Lessons

ADP Processes for Managers

1 Lessons

Getting Started with Fleetio

1 Lessons

How to Use Fleetio

2 Lessons

Concur Expense Report Training

1 Lessons

Submitting Out-of-Pocket Expenses Through Concur

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