Service Manager Onboarding
Service Manager Onboarding
Here's what you'll learn:
The technology and tools used by OneWater Marine to streamline your work
Standard processes and best practices for OneWater Marine service managers
Enroll in this learning track and beging your journey to improving your skills.
1 Lessons
The Customer Experience
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3 Lessons
F.O.R.M.A.T.
1 Lessons
Lightspeed App Overview
1 Lessons
Lightspeed Service Connect
1 Lessons
Lightspeed Learning Enrollment Link
1 Lessons
Removing/Reversing a Sublet in Lightspeed
1 Lessons
Service Advisors: Daily, Weekly, and Monthly Responsibilities
2 Lessons
Service Advisors: Greeting and Interviewing a Customer
1 Lessons
Completing a Boat Check-In
25 Lessons
Service Advisors: Creating a Repair Order
1 Lessons
Service Advisors: Workflow
2 Lessons
Service Advisors: Customer Communication Tips
2 Lessons
Service Advisors: Completing a Final Inspection
2 Lessons
Service Advisors: Selling Additional Products and Services
4 Lessons
Dealer-Added Options
2 Lessons
CSI Survey Process and Best Practices
1 Lessons
How to Properly Hook a Trailer to a Tow Vehicle
4 Lessons
ADP Processes for Managers
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2 Lessons
Sublet Vendor Requirements
1 Lessons
Getting Started with Fleetio
1 Lessons
How to Use Fleetio
2 Lessons
Concur Expense Report Training
1 Lessons
Submitting Out-of-Pocket Expenses Through Concur